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Posts in December, 2008

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American Express Discount Rate

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Unlike Visa and Mastercard, who publish their discount rates (known as interchange fees), American Express does not.  However the American Express 2007 Annual Report reveals that, on average, Amex’s discount rate was 2.56% (2007), 2.57% (2006) and 2.58% (2005).  That is about 0.77% higher than the average Visa interchange rate, which is 1.79%. However, that average includes the much lower rates that American Express charges some very large companies.  For example, the book Paying With Plastic (P.196), describes the sweetheart deal between American Express and Costco. Read more

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AVS codes (address verification)

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For card not present transactions (including those conducted over the internet) the way to get the best interchange rate is to do address verification.  Address verification involves entering the customers’ address and transmitting it across the processing network, where it is compared with the customer’s address on file with his/her credit card company. A response code is returned to tell the merchant if the address was a full match, partial match or not a match. Read more

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B2B MCC (Business to Business Merchant Category Codes)

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Visa assigns every business an MCC (merchant category code), based on the industry of that business.  Sometimes only companies within a particular MCC code, or set of MCC codes, can qualify for a particular interchange rate.  One common grouping of MCCs is those that Visa defines as being Business to Business meaning that they sell primarily to other businesses rather than consumers. Read more

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Average Interchange Rate

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It can be interesting to compare a business’s interchange rate against the overall average interchange rate. Digital Transactions magazine reports that the average interchange rate is 1.77%.  However, an important aspect of interchange rates is that they usually have a per-item component (almost always is 0.10 for credit and 0.15 for debit) as well as volume-based component (between 1% and 3%).  For small transactions, the per-item component is most important (0.10 is 1% of a $10 lunch bill) than for large transactions.  So to make sense of the 1.77% number, we need to know the average purchase size for credit and debit cards. Read more

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Corporate and Business Credit Card Data Requirements

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Big businesses, some of which provide credit cards to thousands of employees to make corporate purchases, like to have data about where and on what their employees are spending money.  Even though such businesses typically do not carry a balance on their credit cards (they can borrow much more cheaply from banks or the bond market), they conduct so many transactions that Visa, Mastercard and American Express compete fiercly for their business. Making these customers even sweeter, interchange rates for business cards are much higher than for consumer cards.  For example, a retail transaction using a Visa business card would qualify for the Commercial – Retail interchange category and cost 2.20% + $0.10 while a retail transaction using a non-rewards Visa consumer credit card would qualify for the CPS/Retail (Credit) interchange category and cost 1.54% + 0.10. Read more

Quick Hits

How Utility Companies Can Save At Least 25% on Credit Card Processing

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FeeFighters recently spoke at a utility conference about how its participants can save money on credit card processing. After analyzing one of the participants’ credit card processing statements, we realized they could save 25% or about $30,000 annually on their credit card processing fees.

7 Steps To Zappos-Quality Customer Service

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By the time we talk to business owners, many have been burned by a credit card processor. They reach out because they have been lied to, promised lower rates, and altogether feel cheated.

FeeFighters Panel @SxSW

We had a great time submitting, organizing, and speaking on our panel on financial institutions and startups. Here are some photos from the event and a great summary from moderator Felix Salmon: