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Posts in December, 2008

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Credit Card Processing Rates for SaaS Companies

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Smaller companies can often benefit from looking at the financial statements of their larger publicly-traded counterparts.  If you are an SaaS business much of your revenue likely comes from customers that pay with a credit card.  I looked through Rick Sherman’s On-Demand Index to find publicly-traded SaaS businesses and picked through the financial statements of those businesses, looking for those that 1. Get 100% of revenue from credit card payments and 2. Disclose those fees in their 10-K annual financial disclosure. Read more

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Visa and Mastercard Assessments

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Visa and Mastercard take payment for their part in facilitating credit or debit card transactions.  Mastercard charges 0.11% of each transaction while visa charges 0.11%.  These assessments are not Visa and Mastercard’s only source of revenue, but they are a significant part. Read more

Quick Hits

How Utility Companies Can Save At Least 25% on Credit Card Processing

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FeeFighters recently spoke at a utility conference about how its participants can save money on credit card processing. After analyzing one of the participants’ credit card processing statements, we realized they could save 25% or about $30,000 annually on their credit card processing fees.

7 Steps To Zappos-Quality Customer Service

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By the time we talk to business owners, many have been burned by a credit card processor. They reach out because they have been lied to, promised lower rates, and altogether feel cheated.

FeeFighters Panel @SxSW

We had a great time submitting, organizing, and speaking on our panel on financial institutions and startups. Here are some photos from the event and a great summary from moderator Felix Salmon: