Posts in September, 2009

Permalink to this postPayments /

What is the difference between a processor and a gateway?

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We get this question a lot from businesses with an e-commerce presence or businesses that accept credit card payments via their computer (typically through a “virtual terminal”). At first it seems very confusing. Why does a business need a payment processor and a payment gateway? Aren’t they really the same thing?  The answer to the previous question is, no, they are not the same. Read on to learn about the difference between a gateway and a processor. Read more

Permalink to this postBusiness /
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Entrepreneur and new to twitter? Follow these people.

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Businessweek posted an article a couple of days ago that discussed twitter and listed the top 20 people that entrepreneurs should follow.  While this type of a post isn’t typical of our blog (i.e. it isn’t financially focused) we thought it would be helpful for business owners looking to both understand how they can use twitter to help grow their business and who they should follow to obtain good business focused information. Read more

Quick Hits

How Utility Companies Can Save At Least 25% on Credit Card Processing

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FeeFighters recently spoke at a utility conference about how its participants can save money on credit card processing. After analyzing one of the participants’ credit card processing statements, we realized they could save 25% or about $30,000 annually on their credit card processing fees.

7 Steps To Zappos-Quality Customer Service

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By the time we talk to business owners, many have been burned by a credit card processor. They reach out because they have been lied to, promised lower rates, and altogether feel cheated.

FeeFighters Panel @SxSW

We had a great time submitting, organizing, and speaking on our panel on financial institutions and startups. Here are some photos from the event and a great summary from moderator Felix Salmon: