Posts in October, 2009

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7-Eleven Fights Interchange Fees with 1.6 Million Signatures for Congress

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Later this week, Congress will be discussing the bipartisan Credit Card Fee Act, now in committee.  Franchisees and store operators of the popular chain 7-Eleven have been collecting signatures for a petition they will present to Congress as evidence of massive discontent regarding bloated interchange fees. CEO of 7-Eleven Joe Depinto says, “Customers share our frustration over the hidden fees that American retailers and, ultimately, consumers are forced to pay. They, too, want Congress to take action to regulate these unfair fees, which are the highest in the industrialized world.” Read more

Quick Hits

How Utility Companies Can Save At Least 25% on Credit Card Processing

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FeeFighters recently spoke at a utility conference about how its participants can save money on credit card processing. After analyzing one of the participants’ credit card processing statements, we realized they could save 25% or about $30,000 annually on their credit card processing fees.

7 Steps To Zappos-Quality Customer Service

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By the time we talk to business owners, many have been burned by a credit card processor. They reach out because they have been lied to, promised lower rates, and altogether feel cheated.

FeeFighters Panel @SxSW

We had a great time submitting, organizing, and speaking on our panel on financial institutions and startups. Here are some photos from the event and a great summary from moderator Felix Salmon: