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	<title>Business Chops &#187; Sean</title>
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	<link>http://feefighters.com/blog</link>
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		<title>70% Of Your Debit Card Transactions Are About To Get Much Cheaper</title>
		<link>http://feefighters.com/blog/90-percent-of-your-debit-card-transactions-are-about-to-get-80-cheaper/</link>
		<comments>http://feefighters.com/blog/90-percent-of-your-debit-card-transactions-are-about-to-get-80-cheaper/#comments</comments>
		<pubDate>Tue, 14 Jun 2011 17:00:54 +0000</pubDate>
		<dc:creator>Sean</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Featured]]></category>
		<category><![CDATA[Payments]]></category>
		<category><![CDATA[durbin]]></category>

		<guid isPermaLink="false">http://feefighters.com/blog/?p=5901</guid>
		<description><![CDATA[By now many people know that the Durbin amendment to the Dodd Frank Wall Street Reform Act will decrease the average interchange rate for a debit card transaction by about 80% (and more for online transactions). One thing many people do not know about the Durbin amendment is that it exempts small banks (defined as [...]]]></description>
			<content:encoded><![CDATA[<p>By now many people know that the <a href="http://www.americanbankingnews.com/2010/07/20/bank-of-america-corp-nyse-bac-details-impact-of-durbin-amendment-but-regionals-may-feel-the-most-pain/">Durbin amendment to the Dodd Frank Wall Street Reform Act will decrease the average interchange rate for a debit card transaction by about 80%</a> (and more for online transactions).<span id="more-5901"></span></p>
<p>One thing many people do not know about the Durbin amendment is that it exempts small banks (defined as banks with less than $10B of assets).  For debit cards tied to checking accounts at those banks, the interchange rate will remain the same.</p>
<p>But what share of debit card transactions are from big banks?  Around 70%.  The FDIC reports that<a href="http://www2.fdic.gov/sod/sodSumReport.asp?barItem=3&amp;sInfoAsOf=2010"> 73% of deposits are held at banks with more than $10B in assets</a>.  It stands to reason that the ratio of transaction volumes is about the same.</p>
<p>This is great news for businesses that <a href="http://feefighters.com">accept credit and debit card payments</a>, provided that their processors are actually going to pass on the cost savings.  If you are worried that your processor may not pass along the savings, use<a href="http://feefighters.com"> FeeFighters</a> to find a new one, all of our customers will have the Durbin savings passed along in their entirety.</p>
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		<title>Your Bank Makes $87 From Your Debit Card</title>
		<link>http://feefighters.com/blog/your-bank-makes-87-from-your-debit-card/</link>
		<comments>http://feefighters.com/blog/your-bank-makes-87-from-your-debit-card/#comments</comments>
		<pubDate>Mon, 13 Jun 2011 15:10:54 +0000</pubDate>
		<dc:creator>Sean</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Payments]]></category>

		<guid isPermaLink="false">http://feefighters.com/blog/?p=5880</guid>
		<description><![CDATA[One of the main ways that banks make money from checking accounts is interchange revenue from debit transactions. &#160; Pulse, one of the big debit card networks (which is owned by Discover) recently published that the average debit account generates $87 per year for the bank in interchange revenue. So now you know how much [...]]]></description>
			<content:encoded><![CDATA[<p>One of the main ways that banks make money from checking accounts is <a href="http://feefighters.com/blog/ff_infographic/infographic-what-is-interchange/">interchange revenue</a> from debit transactions.<span id="more-5880"></span></p>
<p>&nbsp;</p>
<p><a href="https://www.pulsenetwork.com/public/index.html">Pulse, one of the big debit card networks </a>(which is owned by <a href="http://www.discovercard.com/">Discover</a>) <a href="https://www.pulsenetwork.com/public/upload/storage/file333/file/PULSATIONS-2011-01-02.pdf">recently published that the average debit account generates $87 per year for the bank in interchange revenue</a>.</p>
<p>So now you know how much your bank makes in interchange from your account. <img src='http://feefighters.com/blog/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>That source of revenue will be greatly diminished by the <a href="http://durbin.senate.gov/public/index.cfm/pressreleases?ID=31031ccd-2dc6-4045-886f-b7b5b02c1e26">Durbin Amendment to the Dodd-Frank Wall Street Reform Act</a>, which will cut that interchange revenue by around 80%. This explains why banks are upset.</p>
<p>Banks also have other sources of revenue, like <a href="http://en.wikipedia.org/wiki/Net_interest_margin">net interest margin</a> and overdraft fees, but interchange is often around 30-50% of the banks revenue from checking accounts.</p>
<p><a href="http://www.flickr.com/photos/34747799@N06/3323417297/">Photo credit</a></p>
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		<title>Those Huge Valuations Are Reasonable!  (well, sometimes)</title>
		<link>http://feefighters.com/blog/those-huge-valuations-are-reasonable-well-sometimes/</link>
		<comments>http://feefighters.com/blog/those-huge-valuations-are-reasonable-well-sometimes/#comments</comments>
		<pubDate>Thu, 02 Jun 2011 18:12:26 +0000</pubDate>
		<dc:creator>Sean</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Featured]]></category>

		<guid isPermaLink="false">http://feefighters.com/blog/?p=5767</guid>
		<description><![CDATA[There are some awesome private financings going on recently &#8211; AirBNB, Groupon, Twitter, etc have all been raising large amounts of money at high valuations. Compared with the public markets, where tech company valuations are still pretty modest, the private rounds seem unrealistically bullish.  Is that a sign of a private market bubble? Maybe.  One [...]]]></description>
			<content:encoded><![CDATA[<p>There are some awesome private financings going on recently &#8211; <a href="http://techcrunch.com/2011/05/30/airbnb-has-arrived-raising-mega-round-at-a-1-billion-valuation/">AirBNB</a>, Groupon, Twitter, etc have all been raising large amounts of money at high valuations.<span id="more-5767"></span></p>
<p>Compared with the public markets, where tech company valuations are still pretty modest, the private rounds seem unrealistically bullish.  Is that a sign of a <a href="http://blogs.forbes.com/stevenbertoni/2011/05/17/not-a-bubble-but-private-tech-shares-look-overheated/">private market bubble</a>?</p>
<p>Maybe.  One thing to consider though, is the valuation the journalists talk about rarely captures the true economic value of the investment.  When a VC invests, the investment comes with extra features that public shareholders don&#8217;t get, such as the <a href="http://www.feld.com/wp/archives/2005/01/term-sheet-liquidation-preference.html">liquidation preferenc</a>e. <strong> When the real value of those extra features is factored in, the actual valuation of these rounds is much lower.  As much as 50% lower.</strong></p>
<p>It is difficult to quantify the exact value of a liquidation preference, but one way is to treat is like a financial option and use a <a href="http://en.wikipedia.org/wiki/Binomial_options_pricing_model">binomial option pricing model</a>.  More sophisticated versions of that model are used to value tradable options on wall street.</p>
<p>By making some assumptions about the volatility of the underlying asset (in this enterprise value of the company), we can come up with a value for the liquidation preference feature of the preferred stock that the investors are buying.</p>
<p>My (very quick) calculations, which are attached in a spreadsheet, indicate that a 1x non-participating liquidation preference on a round of $100M on a pre-money of $1B is worth an additional $75M.  In other words, the investors are getting 16% of the economic value of the company when you fully take into account the value of the liquidation preference, rather than only 10% of the value.  If the round is <a href="http://www.avc.com/a_vc/2010/05/an-evolved-view-of-the-participating-preferred.html">participating preferred</a> (ick!) the investors get 21% of the value, more than twice the value that the simple math implies.</p>
<p>If you want to play with my assumptions, here is the spreadsheet &#8212;&gt; <a href="http://dl.dropbox.com/u/3446069/binomial-pricing-venture-capital-v2.xls">binomial-pricing-venture-capital-v2</a></p>
<p><a rel="attachment wp-att-5770" href="http://feefighters.com/blog/those-huge-valuations-are-reasonable-well-sometimes/binomial-pricing-venture-capital-v2-2/"></a>Disclosure &#8211; I am not a pro at this, I am just an entrepreneur who went to a <a href="http://www.chicagobooth.edu/">business school where they talk about option pricing a lot</a>.</p>
<p>Photo courtesy of <a href="http://www.flickr.com/photos/tracy_olson/61056391/">tracy_olson</a>.</p>
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		<title>Square Register &#8211; The First Step in Going After Visa and Mastercard.</title>
		<link>http://feefighters.com/blog/square-register-first-step-in-going-after-visa-and-mastercard/</link>
		<comments>http://feefighters.com/blog/square-register-first-step-in-going-after-visa-and-mastercard/#comments</comments>
		<pubDate>Tue, 24 May 2011 15:53:15 +0000</pubDate>
		<dc:creator>Sean</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://feefighters.com/blog/?p=5664</guid>
		<description><![CDATA[Ever since Square started sending out free credit card readers people have wondered and speculated as to where the company would eventually go.  Yesterday they announced Square Register, a free iPad-based POS system and CardCase,a virtual wallet product. Square is attempting to create an alternate payment network to compete with Visa and Mastercard.  Creating a [...]]]></description>
			<content:encoded><![CDATA[<p>Ever since <a href="https://squareup.com/c/feefighters">Square</a> started sending out free credit card readers people have wondered and speculated as to where the company would eventually go.  Yesterday they announced <a href="http://techcrunch.com/2011/05/23/squares-disruptive-new-ipad-payments-service-will-replace-cash-registers/">Square Register, a free iPad-based POS system and CardCase,a virtual wallet product</a>.<span id="more-5664"></span></p>
<p>Square is attempting to create an alternate payment network to compete with Visa and Mastercard.  Creating a new payments network is incredibly hard but, if successful, very lucrative and defensible.  The hard part about creating a payment network is controlling both sides of the transaction &#8211; the customer and the store.</p>
<p><strong>1. Register will become popular &#8211; existing POS systems are too expensive and complicated for most businesses.</strong></p>
<p>Traditionally installing a new POS system is such a big project that it requires hiring outside consultants.  Such projects can easily cost $10,000 or more of consulting time, in addition to the expensive license fees for the software itself.</p>
<p>For example, <a href="http://quickbooks.intuit.com/product/accounting-software/retail-pos-solutions/compare-retail-pos-products/">Intuit POS costs $999 for the starter edition (Pro is $1499)</a> &#8211; And that product is simple and cheap relative to other POS companies&#8230; Though it locks you into Intuit merchant services, which are a very bad value (compared to rates that you&#8217;d get on <a href="http://feefighters.com">FeeFighters</a>)</p>
<p>The brokenness of the existing POS market bodes well for Register, and for all the other startups going after that market &#8211; including <a href="http://www.erply.com">ERPly</a>, <a href="http://www.cashierlive.com">CashierLive</a>, <a href="http://www.facecash.com">Facecash</a>, <a href="http://www.vendhq.com">VendHQ</a>, <a href="http://www.shopkeep.com">Shopkeep</a>, <a href="http://www.revelsystems.com">Revel Systems</a>, <a href="http://www.poslavu.com">POSLavu</a> and <a href="http://ownpointofsale.com/">OwnPOS</a>.  It is not obvious that Square will win that battle, it is safe to say that Register will probably increase Square&#8217;s adoption among somewhat larger merchants than those that are currently using the Square app to accept payments.</p>
<p><strong>2. Square Currently Is Not Profitable on Small Transactions and is Expensive for Large Transactions</strong></p>
<p>Credit card transactions typically have both a per-transaction and percentage fee.  <a href="http://feefighters.com/blog/can-square-make-money-with-its-new-pricing/">Since Square dropped its per-transaction fee it is actually losing money on small transactions even thought the overall rate of 2.75% sounds high</a></p>
<p>On larger transactions (and squares average transaction size is $83), they make good margin but are more expensive than a good deal on a traditional credit card processing account (but still cheaper than a bad deal with a traditional processor).</p>
<p><a rel="attachment wp-att-5665" href="http://feefighters.com/blog/square-register-first-step-in-going-after-visa-and-mastercard/square-pricing/"><img class="alignnone size-medium wp-image-5665" title="square-pricing" src="http://feefighters.com/blog/wp-content/uploads/2011/05/square-pricing-300x180.png" alt="" width="300" height="180" /></a></p>
<p><strong>3. Register + CardCase = Aggregation and Internalization of Transactions</strong></p>
<p><strong> </strong>Credit card transactions have two parts- a per transaction part and a % part.  For small transactions the per-transaction part is more significant.  By combining several transactions into one transaction you can save a lot of money.</p>
<p>For example, consider what Apple does with iTunes.  Rather than paying $0.10 per transaction (or more) to Visa and Mastercard every time I buy a $1 song, Apple saves up a few transactions and passes them through together.  <a href="http://www.jupiteroutpost.com/">My favorite coffee shop</a> should do this too – I typically buy three coffees / day  so they could cut their transaction cost by 66% by combining the transactions from a single day, but they don&#8217;t.</p>
<p>Then Square can internalize transactions, which is basically how Paypal makes money.  If Square can convince customers to fund a Square account using a low-cost transaction (like an ACH transfer from a bank account) they will lower their own cost of processing a payment dramatically, almost to zero.</p>
<p><img class="alignnone size-medium wp-image-5671" title="square-future-profit" src="http://feefighters.com/blog/wp-content/uploads/2011/05/square-future-profit1-300x181.jpg" alt="" width="300" height="181" /></p>
<p>&nbsp;</p>
<p><strong>4. Endgame &#8211; Compete with Visa and Mastercard</strong></p>
<p>Once Square is internalizing transactions they are effectively a new payments network, in competition with Visa and Mastercard.  Throughout history only a few payments networks have reached critical mass and the prize for doing so is huge.</p>
<p>There is additional upside if they can build additional features into payments.  Credit card transactions haven&#8217;t really changed in 30 years and already Square is working on streamlining the order process, using other data for security (faces) and generating new business for its customers through the social features of CardCase.</p>
<p>More competition will be good for both businesses and consumers.</p>
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		<title>Consumers Are Pawns in the Durbin Debate</title>
		<link>http://feefighters.com/blog/consumers-are-pawns-in-the-durbin-debate/</link>
		<comments>http://feefighters.com/blog/consumers-are-pawns-in-the-durbin-debate/#comments</comments>
		<pubDate>Fri, 11 Mar 2011 17:07:12 +0000</pubDate>
		<dc:creator>Sean</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Payments]]></category>

		<guid isPermaLink="false">http://feefighters.com/blog/?p=4608</guid>
		<description><![CDATA[Banks that issue debit cards and businesses that accept them are having a nasty public debate about the Durbin amendment to lower interchange rates.  Both are trying to turn this into a consumer issue, which it really isn&#8217;t, which has confused the debate. Banks argue that interchange fees subsidize free checking, which is a benefit [...]]]></description>
			<content:encoded><![CDATA[<p>Banks that issue debit cards and businesses that accept them are having a nasty public debate about the Durbin amendment to lower interchange rates.  Both are trying to turn this into a consumer issue, <strong><em>which it really isn&#8217;t</em></strong>, which has confused the debate.<span id="more-4608"></span></p>
<ul>
<li> <a href="http://spectator.org/archives/2011/02/17/dick-durbin-is-stealing-your-f">Banks argue that interchange fees subsidize free checking</a>, which is a benefit to consumers, and free checking on accounts with small balances will go away if Durbin is passed.</li>
<li><a href="http://www.unfaircreditcardfees.com/">Retailers argue that they pass along higher interchange rates to their customers</a>, which results in higher prices.  If Durbin is implemented, they argue, prices for consumers will decrease.</li>
</ul>
<p>The Durbin amendment will cost banks $3.6 billion and $9.1 billion in interchange revenue / year and reduce expenses for retailers by the same amount.  This is a fight between those two parties, and doesn&#8217;t involve consumers, except that politicians care about consumers because they vote.</p>
<p><strong>Why Isn&#8217;t It a Consumer Issue?</strong></p>
<p>If retailers get a giant decrease in credit card costs, will they pass it on?  Will banks, who face competition from each other actually start charging for checking accounts en masse?</p>
<p>Nobody knows.  In fact, if either party is truly passing on the entirety of the savings (retailers) / revenue (banks) it begs the question &#8211; why do they care at all?  If they are passing it all along, it shouldn&#8217;t impact their bottom line.</p>
<p>It will be very tempting for retailers to use the windfall to pad their bottom lines.  It will also be very tempting for an aggressive bank that wants to expand (especially online banks &#8211; ING, Schwab, BankSimple) to keep checking account cheap/free and steal market share from the competitors.</p>
<p>Australia mandated an interchange reduction a few years ago and the results were very ambiguous &#8211; no increase in consumer&#8217;s well being could be measured.</p>
<p><strong>Is Durbin Good?</strong></p>
<p>Yes.  For three reasons:</p>
<ol>
<li>When someone pays for something that someone else consumes it leads to inefficient allocation of resources.</li>
<li>Interchange is confusing and there are lots of middle men (banks, credit card processors and visa and mastercard) taking their cut in the middle of the payment stream, which reduces efficiency.  <a href="http://blogs.reuters.com/felix-salmon/2011/03/10/why-debit-fees-should-be-low/">Felix Salmon from Reuters makes this argument very wel</a>l.</li>
<li>Monopolies tend to abuse their market power.  The banks, acting through Visa and Mastercard have a near-monopoly on the payments infrastructure.   No retailer, not even Wal-Mart, commands the same degree of market power as Visa and Mastercard.  The government should regulate to reduce monopoly power, which in this case means against the bank+Visa+Mastercard.</li>
</ol>
<p>Durbin is good because it will reduce economic inefficiency and control an abusive monopoly, it won&#8217;t have a big impact on consumers in either direction.</p>
<p><em>Photo courtesy of <a href="http://www.flickr.com/photos/alphasix">Alphasix</a>.</em></p>
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		<title>Payware Mobile Pricing</title>
		<link>http://feefighters.com/blog/payware-mobile-pricing/</link>
		<comments>http://feefighters.com/blog/payware-mobile-pricing/#comments</comments>
		<pubDate>Thu, 10 Mar 2011 18:55:46 +0000</pubDate>
		<dc:creator>Sean</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Payments]]></category>

		<guid isPermaLink="false">http://feefighters.com/blog/?p=4592</guid>
		<description><![CDATA[How much does Verifone&#8217;s Payware Mobile actually cost?  It&#8217;s complicated.  Apple and Amazon sell the device for $149, so that part is easy.  But what are the rates?  And how does verifone compare to square? The Verifone Payware Mobile solution consists of several parts: Hardware device for swiping credit cards. An account with Payware Connect, which [...]]]></description>
			<content:encoded><![CDATA[<p>How much does Verifone&#8217;s Payware Mobile actually cost?  It&#8217;s complicated.  Apple and Amazon sell the device for $149, so that part is easy.  But what are the rates?  And how does <a href="http://feefighters.com/square-vs-verifone">verifone compare to square</a>?<span id="more-4592"></span></p>
<p>The Verifone Payware Mobile solution consists of several parts:</p>
<ul>
<li><a href="http://feefighters.com/blog/why-is-verifone-on-the-attack/">Hardware device for swiping credit cards</a>.</li>
<li>An account with <a href="http://www.verifone.com/card-acceptance/payware-connect.aspx">Payware Connect</a>, which is Verifone&#8217;s <a href="http://feefighters.com/blog/what-is-the-difference-between-a-processor-and-a-gateway/">online gateway</a> (kind of like Authorize.net).</li>
<li>A <a href="http://feefighters.com">merchant account</a> &#8211; Verifone actually isn&#8217;t a credit card processor, so you need to get a merchant account from a credit card processor.</li>
</ul>
<p>Payware Connect is sold through the merchant account provider / credit card processor channel and they can set their own pricing for the product (although presumably they have to pay Verifone for the service).  Merchant accounts, of course, have <a href="http://feefighters.com/blog/wells-fargo-merchant-account/">very confusing pricing</a> (made simpler and cheaper by FeeFighters!!).</p>
<p>Verifone issued a <a href="http://www.paymentssource.com/news/verifone-payware-mobile-pricing-rates-3005177-1.html">press release</a> that said:</p>
<blockquote><p>Pricing for PayWare Mobile, which includes software for Apple Inc.’s iPhone and other smartphones and a card reader, started when the product rolled out last January with a $15 monthly gateway fee plus 17 cents per transaction in addition to the normal discount rate, which includes interchange and other processing fees.</p>
<p>In the revised system, low-volume merchants with less than 1,500 monthly transactions pay a suggested retail rate of 2.75% of the sale plus 15 cents, but no monthly fee. They pay $99 for the accompanying card reader, which continues to sell for $149.95 on Apple Inc.’s website.</p>
<p>The suggested retail rate for higher-volume merchants is 1.65% plus 20 cents, but with $19.99 monthly fee, VeriFone says. The card reader is free with a two-year commitment, but there is a $29 activation fee.</p></blockquote>
<p><img class="alignleft size-medium wp-image-4602" title="bad-payware-pricing" src="http://feefighters.com/blog/wp-content/uploads/2011/03/bad-payware-pricing-300x188.png" alt="" width="300" height="188" /></p>
<p>But that is just the suggested retail rate.  There are plenty of merchant account providers that are selling it for much more than that, for example IphoneMerchants which is charging 1.59% for debit and regular credit cards but 3.01% for rewards and business credit cards plus $0.20 per transaction (<a href="http://feefighters.com/blog/rewards-cards-market-share/">more than half of credit cards are rewards cards</a>).</p>
<p>On slideshare I was able to find some sales documents from TASQ, which is a division of First Data, the biggest credit card processor, that explained the wholesale rates that Verifone charges the credit card processors and other resellers.</p>
<div id="__ss_7221698" style="width: 477px;"><strong><a title="Payware wholesale pricing" href="http://www.slideshare.net/ccfees/payware-wholesale-pricing">Payware wholesale pricing</a></strong><object id="__sse7221698" classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="477" height="510" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowScriptAccess" value="always" /><param name="src" value="http://static.slidesharecdn.com/swf/doc_player.swf?doc=reselleramendement-paywaremobile-020711-110310124044-phpapp02&amp;stripped_title=payware-wholesale-pricing&amp;userName=ccfees" /><param name="name" value="__sse7221698" /><param name="allowfullscreen" value="true" /><embed id="__sse7221698" type="application/x-shockwave-flash" width="477" height="510" src="http://static.slidesharecdn.com/swf/doc_player.swf?doc=reselleramendement-paywaremobile-020711-110310124044-phpapp02&amp;stripped_title=payware-wholesale-pricing&amp;userName=ccfees" name="__sse7221698" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<div style="padding: 5px 0 12px;">View more <a href="http://www.slideshare.net/">documents</a> from <a href="http://www.slideshare.net/ccfees">CC Fees</a>.</div>
<div style="padding: 5px 0 12px;">It looks like the wholesale price of the Verifone gateway is around $0.13 / transaction.  In addition there will be the <a href="http://feefighters.com">merchant account fees</a>, including <a href="http://feefighters.com/blog/what-is-interchange-again/">interchange</a>, <a href="http://feefighters.com/blog/visa-and-mastercard-assessments/">assessments</a> and the processor&#8217;s markup.</div>
</div>
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		<title>Meet the OTHER FeeFighters.</title>
		<link>http://feefighters.com/blog/meet-the-other-feefighters/</link>
		<comments>http://feefighters.com/blog/meet-the-other-feefighters/#comments</comments>
		<pubDate>Thu, 10 Mar 2011 03:14:46 +0000</pubDate>
		<dc:creator>Sean</dc:creator>
				<category><![CDATA[Business]]></category>

		<guid isPermaLink="false">http://feefighters.com/blog/?p=4559</guid>
		<description><![CDATA[We probably won&#8217;t ever expose you to a picture of us in our underwear. Too bad they don&#8217;t have a method to donate online.]]></description>
			<content:encoded><![CDATA[<p>We probably won&#8217;t ever expose you to a picture of us in our underwear. Too bad they don&#8217;t have a method to donate online.</p>
]]></content:encoded>
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		<title>Hilarious Contextual Ads</title>
		<link>http://feefighters.com/blog/hilarious-contextual-ads/</link>
		<comments>http://feefighters.com/blog/hilarious-contextual-ads/#comments</comments>
		<pubDate>Thu, 10 Mar 2011 02:44:36 +0000</pubDate>
		<dc:creator>Sean</dc:creator>
				<category><![CDATA[Business]]></category>

		<guid isPermaLink="false">http://feefighters.com/blog/?p=4545</guid>
		<description><![CDATA[I get the weirdest ads in my gmail.  Here are the latest.  Here are a couple of the latest ones.  I hope that Google doesn&#8217;t know anything about my friends and loved ones that I don&#8217;t know&#8230; Sol Trujillo seems like a really cool guy, I would totally like to meet him, except that he [...]]]></description>
			<content:encoded><![CDATA[<p>I get the weirdest ads in my gmail.  Here are the latest.  Here are a couple of the latest ones.  I hope that Google doesn&#8217;t know anything about my friends and loved ones that I don&#8217;t know&#8230;<a href="http://feefighters.com/blog/wp-content/uploads/hilarious-ad.png"><img class="size-medium wp-image-4546 alignleft" title="hilarious-ad" src="http://feefighters.com/blog/wp-content/uploads/2011/03/hilarious-ad-300x37.png" alt="" width="300" height="37" /></a><span id="more-4545"></span></p>
<p>Sol Trujillo seems like a really cool guy, I would totally like to meet him, except that he <a href="http://apcmag.com/australia-racist-backward-sol-trujillo.htm">doesn&#8217;t like Australia very much</a>, whereas I think Australia is pretty cool.  To be fair, I have never been to Australia, so perhaps it actually isn&#8217;t as nice as I imagine it.</p>
<p><a href="http://feefighters.com/blog/wp-content/uploads/hilarious-ad-2.png"><img class="alignleft size-medium wp-image-4547" title="hilarious-ad-2" src="http://feefighters.com/blog/wp-content/uploads/2011/03/hilarious-ad-2-300x76.png" alt="" width="300" height="76" /></a></p>
<p>I am so curious as to what caused Google to place those particular ads in my email.</p>
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		<title>Wells Fargo Merchant Account</title>
		<link>http://feefighters.com/blog/wells-fargo-merchant-account/</link>
		<comments>http://feefighters.com/blog/wells-fargo-merchant-account/#comments</comments>
		<pubDate>Wed, 09 Mar 2011 23:46:42 +0000</pubDate>
		<dc:creator>Sean</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://feefighters.com/blog/?p=4543</guid>
		<description><![CDATA[Many times people assume that their bank is the best place to turn for credit card processing, which is rarely true.  Most banks do not actually do credit card processing in house.  Even very large banks like Wells Fargo, Citigroup and Bank of America outsource that business to a third party like First Data.  Small [...]]]></description>
			<content:encoded><![CDATA[<p>Many times people assume that their bank is the best place to turn for <a href="http://feefighters.com">credit card processing</a>, which is rarely true.  Most banks do not actually do credit card processing in house.  Even very large banks like Wells Fargo, Citigroup and Bank of America outsource that business to a third party like First Data.  Small banks are often even worse, and they outsource their processing to a reseller of a credit card processor.<span id="more-4543"></span></p>
<p>Here is an example of a really really bad deal that a relatively large ecommerce company had with Wells Fargo, their bank.  They were paying an effective rate of 4.8%, <a href="http://feefighters.com/blog/typical-interchange-rates-for-ecommerce-merchants/">much more</a> than <a href="http://feefighters.com/blog/average-e-commerce-merchant-account-rate/">what is reasonable for an ecommerce company</a>.</p>
<div id="__ss_7210552" style="width: 477px;"><strong><a title="Wells Fargo Merchant Account Statement" href="http://www.slideshare.net/feefighters/wells-fargo-merchant-account-statement">Wells Fargo Merchant Account Statement</a></strong> <object id="__sse7210552" classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="477" height="510" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowScriptAccess" value="always" /><param name="src" value="http://static.slidesharecdn.com/swf/doc_player.swf?doc=wells-fargo-final-110309174232-phpapp01&amp;stripped_title=wells-fargo-merchant-account-statement&amp;userName=feefighters" /><param name="name" value="__sse7210552" /><param name="allowfullscreen" value="true" /><embed id="__sse7210552" type="application/x-shockwave-flash" width="477" height="510" src="http://static.slidesharecdn.com/swf/doc_player.swf?doc=wells-fargo-final-110309174232-phpapp01&amp;stripped_title=wells-fargo-merchant-account-statement&amp;userName=feefighters" name="__sse7210552" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<div style="padding: 5px 0 12px;">View more <a href="http://www.slideshare.net/">documents</a> from <a href="http://www.slideshare.net/feefighters">feefighters</a></div>
</div>
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		<title>Stupid Bait and Switch Marketing</title>
		<link>http://feefighters.com/blog/stupid-bait-and-switch-marketing/</link>
		<comments>http://feefighters.com/blog/stupid-bait-and-switch-marketing/#comments</comments>
		<pubDate>Wed, 09 Mar 2011 04:26:43 +0000</pubDate>
		<dc:creator>Sean</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Quick Hits]]></category>

		<guid isPermaLink="false">http://feefighters.com/blog/?p=4514</guid>
		<description><![CDATA[I was reading the New York Times, learning from Thomas Friedman about the myriad of Islamic uprisings that are about to occur and I was presented with the attached ad. Here is a another great example of dumb advertising (see a video on the same topic). Bluepay is an ISO (independent sales organization), basically a [...]]]></description>
			<content:encoded><![CDATA[<p>I was reading the New York Times, learning from Thomas Friedman about the <a href="http://www.nytimes.com/2011/03/02/opinion/02friedman.html?_r=1">myriad of Islamic uprisings that are about to occur</a> and I was presented with the attached ad.<span id="more-4514"></span></p>
<p>Here is a another great example of dumb advertising (<a href="http://feefighters.com/blog/weekly-kick-how-do-i-interpret-credit-card-processing-ads/">see a video on the same topic</a>).</p>
<p>Bluepay is an <a href="http://feefighters.com/blog/what-is-the-difference-between-a-credit-card-processor-and-an-iso/">ISO (independent sales organization)</a>, basically a reseller of <a href="http://feefighters.com">credit card processin</a>g that recently<a href="http://techcrunch.com/2011/02/16/forbes-accused-of-link-spam-plays-dumb-but-forgets-to-delete-all-the-links/"> got in trouble with Google for gaming search results</a> by buying links from Forbes.</p>
<p><img class="alignright size-medium wp-image-4516" title="lame-advertising" src="http://feefighters.com/blog/wp-content/uploads/2011/03/lame-advertising-300x177.png" alt="" width="300" height="177" /></p>
<p>Offers like &#8220;Credit card processing for as low as 0.95%&#8221; are too good to be true and should be ignored.  It would be <a href="http://business.ftc.gov/documents/bus35-advertising-faqs-guide-small-business">deceptive advertising</a> except for the technicality that they add &#8220;as low as&#8221; and do not actually say that is the rate, only that it *could* be the rate.  In my opinion it is still sneaky and not a good business tactic.</p>
<ul>
<li>Even for the cheapest kind of transaction, a debit transaction that occurs in person, a processor has to pay 0.95%+0.20 in <a href="http://feefighters.com/blog/ff_infographic/infographic-what-is-interchange/">interchange fees</a> to the banks that issue the debit cards and another 0.11%+0.02 to Visa and Mastercard in <a href="http://feefighters.com/blog/weekly-kick-what-are-assessments-video/">assessments</a>, <a href="http://feefighters.com/blog/visa-acquirer-processing-fee/">APF</a> and <a href="http://feefighters.com/blog/network-access-and-brand-usage-fee-nabu/">NABU</a>.  As a result, the credit card processor faces costs of at least 1.06%+ 0.22, or about 1.61% on the <a href="http://www.pfblog.com/archives/1318_average_size_of_credit_card_transaction.shtml">average debit card transaction size of $40</a>.  In my opinion it is unlikely that any credit card processor would actually provide services at such a steep loss.  More likely, they are neglecting to mention that there is also a per-transaction fee, which in my example $40 transaction, is more than 30% of the total cost.</li>
</ul>
<ul>
<li>Even if they are passing along at cost or taking a loss on those in-person debit transactions, the advertised 0.95% rate would not apply to any card-not-present transactions.  It also would not apply to the 70% of transactions that are not debit card transactions, even if they occur in person.  A common trick that <a href="http://feefighters.com">credit card processing companies</a> and their resellers play is called <a href="http://feefighters.com/blog/marking-up-downgrades/">Marking Up Downgrades</a>.  They pass along one transaction type at a loss, which they advertise heavily.  They then build in lots of extra margin into the other transaction types, which are much more plentiful, which they do not disclose.</li>
</ul>
<p>I hope nobody falls for such a sneaky trick.</p>
<p>To get fair apples-to-apples comparisons between credit card processors, use <a href="http://feefighters.com">FeeFighters</a>.</p>
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