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Sean

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Personal Guarantee

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A personal guarantee is when one of the owners or principals of a business extends his/her personal credit to back up liabilities incurred by the business such as business loan.  Corporations in the US and most other countries have limited liability for the owners.  That limited liability was an important legal innovation because it allowed large groups of investors to invest in a company and not risk losing anything more than their original investment. Read more

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Bubble in Local Deals? Maybe.

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Yes, I am adding to the cacophony of commentary on local deal sites.  This is one data point, but I have bought from local deal sites a total of 3 times in my life (and once was amazon and once was gap) and this was my mailbox this morning. Read more

Quick Hits

How Utility Companies Can Save At Least 25% on Credit Card Processing

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FeeFighters recently spoke at a utility conference about how its participants can save money on credit card processing. After analyzing one of the participants’ credit card processing statements, we realized they could save 25% or about $30,000 annually on their credit card processing fees.

7 Steps To Zappos-Quality Customer Service

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By the time we talk to business owners, many have been burned by a credit card processor. They reach out because they have been lied to, promised lower rates, and altogether feel cheated.

FeeFighters Panel @SxSW

We had a great time submitting, organizing, and speaking on our panel on financial institutions and startups. Here are some photos from the event and a great summary from moderator Felix Salmon: