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Stella

Stella Fayman is the Queen of Marketing and Customer Service at FeeFighters. She is the Editor-in-Chief of Business Chops, so don't mess with her.

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4 Tips for Managing a PR Firm

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At FeeFighters, we have mixed feelings about PR firms. Though they drive opportunities for press to your site, make no mistake: they are a lot of work to manage. In fact, doing PR in house may be a better (and more cost saving) endeavor for most startups. If you do plan to engage a PR firm, keep in mind: Read more

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3 Ways FeeFighters Disrupted #TCDisrupt

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There were over 200 startups showcased at TechCrunch Disrupt, but only one made quite a…splash. Instead of handing out free swag, hiring expensive performers, or generally wasting a lot of money making our booth look great, FeeFighters decided to go for a more creative, guerrilla marketing style approach at TechCrunch Disrupt. Here’s what we did: Read more

Quick Hits

How Utility Companies Can Save At Least 25% on Credit Card Processing

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FeeFighters recently spoke at a utility conference about how its participants can save money on credit card processing. After analyzing one of the participants’ credit card processing statements, we realized they could save 25% or about $30,000 annually on their credit card processing fees.

7 Steps To Zappos-Quality Customer Service

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By the time we talk to business owners, many have been burned by a credit card processor. They reach out because they have been lied to, promised lower rates, and altogether feel cheated.

FeeFighters Panel @SxSW

We had a great time submitting, organizing, and speaking on our panel on financial institutions and startups. Here are some photos from the event and a great summary from moderator Felix Salmon: