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The BBB is a F*&#ing Scam

Scam-Alert

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What is the BBB?
Many people mistakenly think that Better Business Bureau is a government agency that is a consumer watchdog making sure that companies do no wrong. Unfortunately, that is completely false, just an image that the company gives. The BBB is legally a C-Corporation that is much closer to the mafia of old, the guys who went into small businesses and told the scared owners that bad things might happen if they didn’t pay. While it started with noble intentions 100 years ago, in recent years the company, started to protect us from scams has degenerated into being a scam itself. Read more

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Blekko Banned 1.1 Million Spammy Domains, But Still Shows CRAP… and Our Old Domain (changed 8 months ago!)

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I saw that the new search engine Blekko updated their search results to remove 1.1 million domains. I got pretty excited, because it’s always good to get rid of spam, and I was hoping that maybe they’d gotten rid of the spammy sites that rank above us for common search terms “Credit Card Processing” or “Merchant Account.” Unfortunately, Blekko’s results haven’t changed, and not only do they still have spammy sites, they have sites that aren’t even related to the search terms showing up… Read more

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Hilarious Contextual Ads

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I get the weirdest ads in my gmail.  Here are the latest.  Here are a couple of the latest ones.  I hope that Google doesn’t know anything about my friends and loved ones that I don’t know… Read more

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Payments for Group Buying Sites

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Recent customer question:

As a group buying site (similar to Groupon), how would we manage collecting payment information, but not charging the customer until the minimum requirements for the featured deal are met?  For example: Groupon has a minimum amount of vouchers that must be purchased in order for everyone to receive the deal. Read more

Quick Hits

How Utility Companies Can Save At Least 25% on Credit Card Processing

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FeeFighters recently spoke at a utility conference about how its participants can save money on credit card processing. After analyzing one of the participants’ credit card processing statements, we realized they could save 25% or about $30,000 annually on their credit card processing fees.

7 Steps To Zappos-Quality Customer Service

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By the time we talk to business owners, many have been burned by a credit card processor. They reach out because they have been lied to, promised lower rates, and altogether feel cheated.

FeeFighters Panel @SxSW

We had a great time submitting, organizing, and speaking on our panel on financial institutions and startups. Here are some photos from the event and a great summary from moderator Felix Salmon: