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Visa Chargeback Reason Codes

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Chargebacks are one of the most annoying parts of accepting credit cards.  Depending on your Merchant Account Provider you may not get that much data or explanation why and how your chargebacks are occurring. Limiting chargebacks and keeping your chargeback ratio low are important to the profitability of your ecommerce business.  Below are links to more detailed explanations of the Visa Chargeback Reason Codes. Read more

Quick Hits

How Utility Companies Can Save At Least 25% on Credit Card Processing

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FeeFighters recently spoke at a utility conference about how its participants can save money on credit card processing. After analyzing one of the participants’ credit card processing statements, we realized they could save 25% or about $30,000 annually on their credit card processing fees.

7 Steps To Zappos-Quality Customer Service

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By the time we talk to business owners, many have been burned by a credit card processor. They reach out because they have been lied to, promised lower rates, and altogether feel cheated.

FeeFighters Panel @SxSW

We had a great time submitting, organizing, and speaking on our panel on financial institutions and startups. Here are some photos from the event and a great summary from moderator Felix Salmon: