Infographics

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15 Things You Didn't Know About the Restaurant Industry [Infographic]

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At FeeFighters, we help many of our customers in the restaurant industry save money on credit card processing. It’s an interesting industry we wanted to learn more about, and in our research we found all this fun stuff that we put into an infographic!

We were surprised to learn that people spend $1.7 billion *each day* in US restaurants and that they employ about 10% of the workforce. We’ve heard that 90% of restaurants fail during the first year, but the real number is actually 26%!
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Permalink to this postPayments /

What Happens When A Credit Card is Swiped?

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It seems as simple as sliding a credit card through the terminal and signing a slip, but what actually happens behind the scenes is a pretty intricate process. Information flows through many different channels, so take a look at this infographic to get a behind the scenes look at what happens when a credit card is swiped… (or information is entered for online purchase).

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Permalink to this postPayments /

What is interchange?

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It’s a word thrown out often, but what exactly is interchange? To put it simply, interchange is the largest portion of fees which merchants pay to accept credit cards. When a credit card is swiped, there is a set of fees associated with the transaction; interchange represents the bulk of these fees, and goes to card issuing banks to pay for their services.

Each transaction is classified into one of the hundreds of interchange categories (see a sample here). How the transactions are classified is pretty complicated, and depends on a number of questions regarding the details of the transaction. Click on the infographic below to learn more.

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Quick Hits

How Utility Companies Can Save At Least 25% on Credit Card Processing

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FeeFighters recently spoke at a utility conference about how its participants can save money on credit card processing. After analyzing one of the participants’ credit card processing statements, we realized they could save 25% or about $30,000 annually on their credit card processing fees.

7 Steps To Zappos-Quality Customer Service

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By the time we talk to business owners, many have been burned by a credit card processor. They reach out because they have been lied to, promised lower rates, and altogether feel cheated.

FeeFighters Panel @SxSW

We had a great time submitting, organizing, and speaking on our panel on financial institutions and startups. Here are some photos from the event and a great summary from moderator Felix Salmon: