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Can LinkedIn Help You Grow Your Small Business?

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We’ve all heard about the importance of using Facebook for our businesses, and many people are seeing the social media platform pay off for them.  But the typical business that comes from a Facebook page is consumer-driven.  For instance, if you announce that you’re having a sale on Facebook, your loyal fans and customers will likely show up for the event.  But what about those businesses that sell business to business—can social media help increase their business as well? Read more

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The Basics of Business Website Hosting

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These days, a business without a website is like a kite without a string, and as more and more business owners go online, I thought it might be a good time to talk about the basics of web hosting.  After all, there are a lot of choices out there when it comes to hosting your website, but it’s critical that you select the right host for you—otherwise, your website won’t be as profitable as it could be. Read more

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Should You Have to Pay for Your Press Page?

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Go to any credible website and they are there: logos from accredited news publications, the more famous the better. Companies proudly display them as social proof of the awesomeness of their service/product. Consumers look for them as a sign of credibility. Should businesses have to pay to display them? Read more

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4 Tips for Managing a PR Firm

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At FeeFighters, we have mixed feelings about PR firms. Though they drive opportunities for press to your site, make no mistake: they are a lot of work to manage. In fact, doing PR in house may be a better (and more cost saving) endeavor for most startups. If you do plan to engage a PR firm, keep in mind: Read more

Quick Hits

How Utility Companies Can Save At Least 25% on Credit Card Processing

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FeeFighters recently spoke at a utility conference about how its participants can save money on credit card processing. After analyzing one of the participants’ credit card processing statements, we realized they could save 25% or about $30,000 annually on their credit card processing fees.

7 Steps To Zappos-Quality Customer Service

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By the time we talk to business owners, many have been burned by a credit card processor. They reach out because they have been lied to, promised lower rates, and altogether feel cheated.

FeeFighters Panel @SxSW

We had a great time submitting, organizing, and speaking on our panel on financial institutions and startups. Here are some photos from the event and a great summary from moderator Felix Salmon: