Often grouped in with chargeback fees, retrieval fees occurs when a customer requests a copy of the transaction receipt for a purchase. They don’t necessarily also dispute the charge (when a chargeback would occur) but rather request the receipt from the processor if the merchant for whatever reason can’t provide it.

This fee is a throwback to previous technology which did not permit copies of receipts to be stored online…now if a customer requests a receipt, it’s as easy as queuing up the receipt in your POS system.

Retrieval fee charges are super rare, and do not occur in tandem with chargeback fees.

To get the best deal on credit card processing services, comparison shop top-tier processors by starting an auction on FeeFighters.com–in minutes you’ll have apples-to-apples bids.