Cocard Credit Card Processing Merchant Account Reviews
Company Description:
Cocard- a division of Austin TX based Jacor Inc, was originally opened by local resident Mark Verrico in order to bring Central Texas businesses a refreshingly new and honest Merchant Credit Card Processing Service resource which could provide them with the highest level of local service and beneficial industry knowledge. Since then we have experienced unprecedented growth as a result of our unique Risk-Free contracts and outstanding customer support which has allowed us to offer the same level of service and support to all businesses in the United States.
Working with payment industry professional with over 60 combined years of merchant credit card processing experience, we have developed Cocard into a fantastic organization dedicated to the utmost highest levels of customer service, business integrity, and payment industry consultation for our clients.
By utilizing our extensive understanding of the merchant credit card processing industry and our consultative approach to uncovering the unique needs and goals of each business we work with, we create customized, best of class, processing solutions for all types of small/medium businesses and large corporations that will increase cash flow while reducing financial, contractual and compliance liabilities.
Sub Brands:
Austin, TX 78728
Reviews:
Mark from CoCard rocks
The guy is on top of his job. He helps guide the consumer to the right product for their business. He answered every question straight up and made sure I understood what I was getting into. He was very patient helping me to reprogram my terminal. I am looking forward to years of service with CoCard.
so far so good
Very happy with these guys
Couldn't Be Happier!!
Our previous processor made every little problem 10 times as big by not taking care of it and telling an endless string of lies. In contrast, Mark has been very honest and even when I tried to get him to fix a problem that was my own error (by misunderstanding), he was extremely helpful and did what he could right away. AND, we're saving hundreds a year in processing fees! It's rare to see excellent customer service with a low price, but Mark's got it!!
Tried his best
Mark did a great job and was with me all the way. Unfortunately he wasn't able to open an account for me but he was very good to work with through the entire process.
Fantastic Service!
Mark went above and beyond to help get the merchant and gateway setup. He was great to work with, I'm glad I went with cocard.
Now a lead / applicant so far so good!
Hm, this company was referred by feefighters.com, not wanting to trust a referral site, but this site seems to have evolved from something different (info site) that was a good site as well. So I got on the phone with Mark, great sounding guy, you can just tell. Now am an applicant, will submit a full review after the process, now so far so good! My rating at this point is based on quality of communication, believability and how concise the information was given over.
Fast and Easy
Mark was able to get the entire process done in just a few days. We were a little hesitant to change at first because we hadn’t done this process before, but it was smooth. We had a bunch of questions about getting set up properly and Mark was able to answer all of them.
On top of it
CoCard has always been extremely quick to respond to any of my queries.
Upfront and transparent
Mark was very helpful and answered all my questions promptly.
Smooth Transition
We had our previous processor for 10 years and then they changed their pricing us. We were hesitant to change because we thought it would affect our business. It was very smooth though. Mark helped answer all of our questions.
Great Company
Mark from CoCard is very helpful, up-front, and available to his customers. He doesn't have any hidden fees, and his rates are extremely competitive. A pleasure to work with!
Wonderful Service
My experience with Cocard was top-notch.
I have no regrets they provide great service and customer support.
happy we switched
We’d been using a different processor for about two years before we used FeeFighters to find Mark from CoCard. From the very beginning, he helped us understand the difference in cost and how to get setup. We have been very happy with the service so far.
Great Customer Service
Mark provided excellent customer service and helped us get set up quickly. He’s always been available to answer questions quickly when they have come up.
Great Service, Great Rates, Great Company
I am extremely satisfied with CoCard Austin. They're easy to get a hold of, and are willing to help with anything. They helped me program my own credit card machine, which saved me the cost of sending it to them. And their rates were so much lower than our previous processor because they didn't slip in hidden fees. We even had a fee go down. CoCard offers Interchange Plus pricing which is really awesome. It makes the bill much more easy to understand. I asked for it with other companies, and the others wouldn't give it to me.
Ethical and Upfront
I switched from Sam's Club, they were screwing me over royally, CoCard's bill is half the overall cost, I can say nothing but good things. Very ethical very upfront.
Nice Job!
I was ticked off with my previous processor. These guys have done a nice job and everything has been as represented, when I've had some minor problems I call and it is fixed.
Takes Care of Us
We are a car dealership here in Texas. CoCard Austin has been great. Whatever payments issues we have had in the past they take care of quickly and satisfactorily.