Diamond Mind Business Services Credit Card Processing Merchant Account Reviews

Company Description:

Overview
Diamond Mind Business Services specializes in providing payment processing services to low-risk companies. Our clients benefit from being part of a pool of quality customers. Since 2002, we have helped companies in over 36 states throughout the United States to:

lower their costs by 20-50%
improve service to their customers
increase credit card information security
streamline payment processing and reduce manual errors
integrate payment processing with ERP and accounting systems
avoid lost government sales due to lack of Level II/III data
Secure and Reliable Networks
With Diamond Mind your transactions are handled by one of the largest processing networks in the nation. We have established relationships with five of the most prominent processing networks. These are the same processing networks that handle transaction for the largest national banks and more than 85% of the nation's credit card transactions.

Through our suppliers we provide complete processing capabilities for all major credit, debit, and purchasing cards. Billions of transactions a year are authorized in seconds and then the information directed to the appropriate card network for payment. Through our supplier networks you can be assured of quick connections and continuous service at the most competitive rates.

Competitive Rates
Diamond Mind leverages our "buying power" with the networks to obtain rates that a single company would be highly unlikely to obtain on their own. We provide all our clients with an item by item cost comparison in a written quote. And from that we can beat 98% of all rates in the industry.

Just as important, Diamond Mind helps clients to lower their costs through interchange analysis, procedural improvements, and technology assessment. In some cases switching to different technology or entering additional data can lower costs by as much as 50%.

Process Improvements
With Diamond Mind you will learn how to handle the payment process better, faster, and cheaper. We provide an objective and independent review of your entire process as a part of our evaluation and proposal process.

Even companies that have been processing for decades do not always realize that handling credit card payments incorrectly can cause transactions to downgrade to a higher interchange level. What do processors do? They pass the cost on to you!

Weak processes can also keep a customer waiting and waste staff time fixing errors. Many companies do not realize what their hard and soft costs of handling credit card payments and how suboptimal they are.

Some process improvements require different technology, costing as little as a few hundred dollars, but many just require tighter procedures and policies. We educate our clients at every opportunity and can help your staff handle payment processing better in no time.