First Merchants Bank Credit Card Processing Merchant Account Reviews

Parent ISO:

Elavon global payment solutions

Company Description:

First Merchants is the largest financial services holding company located in Central Indiana. With 78 locations in 23 Indiana and 2 Ohio counties, we provide our customers with broad financial services delivered locally by bankers who are known and trusted in their communities. We offer consumer banking, mortgage banking, business banking, cash management services, wealth management and insurance.

We understand it is very important to accept payments in many different ways. Your business is unique, and you need a dedicated, local team to help your company manage the changing payments landscape. In todayâs competitive marketplace, we provide a local sales and service relationship team, supported by live customer service 24 hours a day, 7 days a week.

We will evaluate the ways you accept payments today, and then provide recommendations that meet your companyâs needs for in person, telephone, web, and mail order merchant processing. Our experts will analyze how you are processing payments to help determine more cost-effective, efficient ways to help your business.

BENEFITS
One Network with Many Options. Our network provides authorization, settlement, funding, and support, giving you one point of contact for all your VisaÂ, MasterCardÂ, American ExpressÂ, Discover Network, JCB, China UnionPay and Dinerâs Club International credit and debit card transactions. In addition, we process the following over our network:

â PIN debit

â Electronic Benefits Transfer (EBT)

â Corporate purchasing card

â Fleet cards

One Source for Payment Processing. We, powered by Elavon's network, are responsible for front-end authorizations, back-end settlement, and all customer support functions. You have one source for all your payment processing needs.

Flexible Payment Options. You can count on us to deliver value-added processing services like corporate purchasing cards, PIN-based debit, fleet cards, electronic gift cards and electronic check conversion.

Superior Customer Service. Get the local support you expect from a community bank, supported 24/7, online or from an experienced professional in our customer support center.

VALUE-ADDED SOLUTIONS
â Electronic Check Services

â Electronic Gift & Pre-Paid Cards

POINT-OF-SALE SOLUTIONS
We understand the way you accept payments varies greatly depending on your business and point-of-sale (POS) configuration. That's why we offer a wide variety of processing solutions to meet you needs, including:

â Payment Terminals

â Software & Internet Products

â VAR Interface Solutions

REPORTING SOLUTIONS
We provide you with MerchantConnect basic, our free online reporting tool that allows you to securely monitor your account from any Web browser at any time of day. You can review recent deposits, chargebacks and retrieval requests, access customer support & more.

SUPPORT/OPERATIONS
â Risk Management

â PCI Compliance Program

â Customer Service & Voice Authorization

To learn more, call us at 1.800.205.3464 or e-mail us.