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Stella

Stella Fayman is the Queen of Marketing and Customer Service at FeeFighters. She is the Editor-in-Chief of Business Chops, so don't mess with her.

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Ho, Ho, What? Small Businesses Waste $340 Million on Credit Card Processing Fees During Holiday Season

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With all the chatter about consumer spending over Black Friday weekend, my thoughts turned to small businesses. More specifically, small businesses and credit card processing (are you surprised?). With a great influx in slaes over the holidays, I wondered how much extra small businesses were paying in unnecessary credit card processing fees? Read more

Quick Hits

How Utility Companies Can Save At Least 25% on Credit Card Processing

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FeeFighters recently spoke at a utility conference about how its participants can save money on credit card processing. After analyzing one of the participants’ credit card processing statements, we realized they could save 25% or about $30,000 annually on their credit card processing fees.

7 Steps To Zappos-Quality Customer Service

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By the time we talk to business owners, many have been burned by a credit card processor. They reach out because they have been lied to, promised lower rates, and altogether feel cheated.

FeeFighters Panel @SxSW

We had a great time submitting, organizing, and speaking on our panel on financial institutions and startups. Here are some photos from the event and a great summary from moderator Felix Salmon: