Blog · Payments · August 12, 2011
[Case Study] Made in America Manufacturer Bearse Saves Money With FeeFighters

Tom Auer is owner of Bearse Manufacturing, a Made in America supplier of sewn goods to both the government and private sector. Recently, more of his customers were interested in paying by credit card.
He picked a credit card processor but soon knew something fishy was going on when he couldn’t understand charges on his statement. Here’s Tom’s story:
Video Transcript
I’m Tom Auer, Bearse USA. We are a third generation family operated industrial sewing company, specializing in made in USA product, specifically pouches, cases, a body armor, anything that a soldier might wear or help them carry equipment.
That’s our specialty, so about five years ago we started to have a bunch of customers coming to us hoping to pay with credit cards, and so we implemented with a bank processing company that we really didn’t know much about. We would get our bill every month and I would look it over with fine detail and I couldn’t figure out why we are paying a certain percentage.
FeeFighters. Completely changed the process for us. They did all the upfront work and they made the process very easy for us. We’ve saved money. Reading the bills is a lot easier. We’ve been very happy with the service.
Fighting a chargeback, or paying too much?
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